It is European law that seat belts must be worn at all times. Irro-Reisen/Coach Charter Hamburg complies to the new Department of Transport seat belt regulations relating to coach and minibus services.
All vehicles carry a First Aid Kit and each kit is sealed so we know when any items have been used. In addition, it is part of the driver's daily check list to ensure the kit is in place and sealed. The First Aid Kit is also checked as part of our regular preventative maintenance inspections.
All vehicles must carry a fire extinguisher. All extinguishers are sealed so we know if it's been used (or tampered with). It's part of the drivers daily check list to ensure the extinguisher is in the correct position and sealed. The fire extinguisher is also checked as part of our regular preventative maintenance inspections. The driver will also make passengers aware of fire exits before departure.
The maintenance of our vehicles is top priority and as a consequence we carry out all vehicle maintenance in-house by our team of expert engineers. Vehicle maintenance records are maintained by our Transport Manager. As a precondition of our operators licence vehicles have to undertake preventative maintenance inspections regulary and these inspections are also carried out by our engineers.
The company operates a defect reporting system. Daily reports are made for each vehicle that is to be used by a driver and any defects identified and rectified as soon as possible.
Each coach carries a safety pack which includes a Hi Visibility Safety Vest and Hazard Warning Triangle. This safety pack is a legal requirement in some parts of Europe.
On appointment all staff undergo an induction programme. Included within the induction programme:
Smoking on board any company vehicles is prohibited by law.
Staff are reminded, regularly about the use of mobile phones whilst driving.